Terms and conditions

General Terms and Conditions of Business of édition gastronomique

Status 20 August 2013

Orders

By sending an order or executing a download, the customer declares himself/herself explicitly in agreement with these General Terms and Conditions of Business.

All orders are binding.

Information relating to delivery deadlines is non-binding. In the event of a delay in delivery, you will be informed by e-mail. If the delivery has not yet been dispatched, you have the opportunity of having it cancelled.

Vouchers

The gift vouchers of édition gastronomique can be redeemed online or sent to us by post with the order. If a voucher is redeemed on line for a lesser amount, any remaining credit cannot then be used.

A cash pay-out is not possible. The voucher cannot be redeemed for other services of GastroSuisse.

The vouchers are valid for 2 years.

Delivery

We deliver nationally by "A-Post" / Postpac Priority.

Delivery costs in Switzerland and Liechtenstein

Purchase of goods worth up to CHF 14.95: delivery costs CHF 9.00
Purchase of goods worth CHF 15.00 or more: free delivery

Europe (Council of Europe)

Europe economy shipping CHF 37.00
Europe priority shipping CHF 41.00

Other countries

Europe economy shipping CHF 45.00
Europe priority shipping CHF 52.00

Price information

All prices are inclusive of statutory VAT in Switzerland. The prices indicated are subject to any changes in price by publishing houses or suppliers and subject to a change in the VAT rate.

We explicitly reserve the right to adjust prices.

Conditions of payment

Forms of payment

édition gastronomique only accepts the payment forms indicated to the customer during each order process.

E-books can only be ordered with a credit card and not on account.

Orders outside of Switzerland will be made by credit card payment or advance payment.

Payment deadline

All invoices are payable net without deduction within 30 days from invoice date.

Arrears in payment

A dunning fee will be charged from the first request for payment and the increased manual effort that this entails. édition gastronomique also reserves the right to pass collection processes and payment information of any kind to the company that is commissioned by édition gastronomique with the collection. If the customer is in arrears with payment or commits another breach of contractual obligation, or if édition gastronomique becomes aware of circumstances that impair the customer's ability to pay, édition gastronomique reserves the right to cancel the payment option "on account".

Return / Reimbursement

We will take back titles that are in an impeccable, saleable condition within 10 days in return for a credit note. Downloads (audio books, software and e-books), software, multimedia products, recording media, videos and DVD are fundamentally excluded from this for copyright reasons.

In the event of production errors or wrong deliveries, we will provide the customer with a faultless replacement for the respective product.

The customer's warranty claims expire if the customer does not give written notice to édition gastronomique of the defect or wrong delivery within 14 calendar days after receipt of the goods or their provision for download.

The goods are returned at the customer's responsibility and liability.

Amendments and supplements

édition gastronomique reserves the right to change these Terms and Conditions of Business at any time. The respectively valid version is published on the édition gastronomique Internet page under gastrobuch.ch and applies as soon as it is published. In the event of any issues being unclear and/or if there are contradictions between the German, French or English text of the General Terms and Conditions of Business, the German text is deemed to be decisive. All warranty claims are explicitly excluded.

Copyright

Copyright 2012 GastroSuisse, Zurich. All rights reserved. The entire content of our webpages is protected by copyright. All rights belong to GastroSuisse or third parties. The content, including extracts thereof, may not be reproduced, transferred or made available electronically (in particular on the Internet) without the prior written consent of GastroSuisse.

Trademarks and service marks, logos and company names are protected by the corresponding rights of the respective holder. There is no right to use these trademarks, logos and brands without the prior written consent from the respective owner of the right.

Place of jurisdiction

Solely Swiss law applies for any legal disputes associated with our webpages. The place of jurisdiction is Zurich.

 

glqxz9283 sfy39587stf02 mnesdcuix8